Tayana Solutions

Streamlining Bill Approval Processes with Automated Reminders

This video details a solution implemented for a client experiencing delays in bill approvals. 

Challenges

  • The client had an existing system where an email notification was sent to the approver when a bill was created. 
  • However, if the approver overlooked the initial email, the bill remained unapproved, leading to:  
  1. Delayed payments 
  2. Accumulation of pending bills 

Solution

To address these challenges, a three-step solution was implemented: 

  1. Generic Inquiry (GI): A GI was created to identify all bills with a “pending approval” status and retrieve the corresponding approver’s email address. 
  1. Notification Template: A notification template was designed to include all essential bill details for the reminder email. 
  1. Business Event: A scheduled business event was set up to trigger the notification template, ensuring the reminder emails were sent automatically every Monday morning at 9:00 am. 

Benefits: 

  • Timely Approvals: Automated reminders ensure approvers are promptly notified of pending bills, reducing approval delays. 
  • Improved Payment Efficiency: Timely approvals facilitate timely payments, preventing late fees and maintaining good vendor relationships. 
  • Reduced Manual Effort: Automating the reminder process eliminates the need for manual follow-ups, freeing up staff for other tasks. 
  • Enhanced Visibility: The solution provides a clear overview of pending bills, improving transparency and control over the approval process. 

Contact Tayana Solutions at 678-910-2774 for assistance with Acumatica implementations, customizations, and support.