Acumatica Cache vs. View Explained
This video will cover data discrepancies in Acumatica, why these issues occur, and how to fix them.
Challenges
Data Not Showing in the View: This issue arises when data is saved but doesn’t appear in the user interface. This happens when data is saved to the cache but not committed to the database.
Cache Update Not Working: When changes made in the cache aren’t reflected in the database, it could be because the method updating the cache isn’t working correctly. Other reasons for this problem include:
Not retrieving the correct record.
Trying to update a read-only property.
Inserting Records Not Working: When inserting a record, it might not appear in the system if mandatory fields are missing or there’s a data mismatch, which violates Acumatica’s data integrity rules.
Saving Issues: Acumatica can reject saving operations because of data integrity issues, business rule violations, or validation issues.
Concurrency Issues: These issues arise when multiple users try to edit the same record simultaneously.
View Query Not Fetching Expected Data: This happens when the BQL query is written incorrectly, such as when the wrong object is declared or there are errors in the “where” clause or filters.
Solutions
Use Base.Action.PressSave: Instead of persisting.save, use base.action.presssave to commit changes to the database and sync with the view.
Double-Check the BQL Query: Ensure the BQL query used to fetch data is correct to avoid issues with data display.
Validate Data Before Inserting: To avoid insert failures, validate data fields to ensure they meet Acumatica’s requirements.
Use Try-Catch Blocks: Wrapping logic in try-catch blocks will catch errors and provide helpful feedback.
Trace Logs and Validate Exceptions: When Acumatica refuses to save work, trace logs carefully, validate exceptions, and consider setting breakpoints in relevant events.
Handle Concurrency Issues: Ensure robust error handling to manage potential concurrency conflicts, especially in custom development with extension graphs.
Dissect the BQL Query: To troubleshoot view query issues, double-check that the query targets the right object, that “where” clauses are accurate, and that filters function as intended.
Benefits:
Smoother Implementations: Understanding these solutions helps avoid data discrepancies and ensures smoother project implementations.
Faster Troubleshooting: Mastering these techniques enables you to identify and fix problems faster.
Happier Clients: By avoiding delays, confusion, and frustration, you can ensure higher client satisfaction.
For additional help, consider contacting Tayana Solutions. They have a team of experts experienced in addressing various Acumatica challenges. You can reach them at 6789102774.